A Handy Guide to Troubleshoot QuickBooks error 6190

QuickBooks is an amazing accounting application, but there is always a possibility of getting errors while using it. QuickBooks error 6190 is a common company file error that appears when another user is logged in to the same company file in a single user mode. On the occurrence of this error, users get an error message on the screen saying, “QuickBooks is unable to open this company file. It may have been opened by another user.” Follow the complete advisory blog to know the causes and detailed troubleshooting process to eliminate error 6190 in QuickBooks.

To get direct troubleshooting assistance on QuickBooks error 6190, dial our helpline number +1 800-579-9430 and speak to certified QuickBooks professionals

Primary reasons behind error 6190 in QuickBooks

Before you try the troubleshooting procedure given below, check the list of causes that trigger this error:

1. Another QuickBooks user is using the same company file in single-user mode.
2. Users’ QuickBooks program is not up-to-date.
3. Damage or corruption in the .TLG and .ND configuration files.
4. Misconfigured hosting on server and workstation.

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Step-by-Step Methods to Fix QuickBooks file error 6190

Method 1. Update the QuickBooks program to the most recent release

1. Close the company file, then exit QuickBooks Desktop, and open the Windows Start menu.
2. From the list of programs, right-click the QuickBooks icon and choose Run as administrator.
3. When directed to the No Company Open screen, choose the Help menu and click Update QuickBooks Desktop.
4. Choose the Options tab, click Mark All, and then Save.
5. Move to the Update Now tab and click the Reset Update checkbox.
6. To download the update, click Get Updates and reopen QuickBooks.
7. Click Yes on the QuickBooks window to install the update and then restart your device.

Method 2. Repair the damaged .TLG and .ND files by renaming

1. Open the folder that has kept all QuickBooks company files.
2. From the folder, find the company files with .tlg and .nd extensions.
3. Right-click each configuration file one by one to select the Rename option.
4. To change the name of files, add the word .OLD after the extension and press the Enter key.
5. Open QuickBooks and try to open the company file again.

Method 3. Get QuickBooks Tool Hub and run Quick Fix my File

1. Close all company files before you exit QuickBooks and then download the QuickBooks Tool Hub setup file.
2. Save the QuickBooksToolHub.exe file to a place where you can easily find it, like your Windows Desktop.
3. Head to the location where you saved the file and double-click to open it.
4. Follow the prompt steps to start the installation process and then click the agree to the terms and conditions checkbox.
5. When the installation finishes, move to your desktop and double-click the QuickBooks Tool Hub icon.
6. Choose Company File Issues and click Quick Fix my File.

If the QuickBooks error 6190 continues after following the above troubleshooting steps, you need to get professional help via +1 800-579-9430 from the QuickBooks support team. They will assist you with advanced fixation steps to resolve the issue.