If Your QuickBooks Closes Unexpectedly, You Need to Do This!

If your QuickBooks has stopped working all of a sudden or it disappears while working, don’t worry! A lot of users face this issue and it is a common problem. The issue doesn’t let you perform further operations and it gets frustrating. It can be caused by various possible reasons. But the good news is, that it can be easily fixed with the help of a few solutions. In this article, we are going to talk about why your QuickBooks closes unexpectedly and what to do about it.

If you are unable to fix the issue or need some help, you can get in touch with our support team at +1 800-579-9430 for assistance.

Reasons for the Problem

If QuickBooks opens then closes immediately or your QuickBooks keeps crashing, the following are the possible reasons behind it –

1. Your company name is longer than the limit allows.
2. The QBWUSER.INI file is damaged.
3. The hard drive is corrupted.
4. QuickBooks installation or program file is damaged.
5. Windows OS or QuickBooks application is outdated.

Read more :- QuickBooks subscription has lapsed

Fixing the QuickBooks Closes Unexpectedly Issue

Try the following fixes if your QuickBooks keeps crashing –

Fix 1 – Updating QuickBooks and Windows

A basic troubleshooting step is to make sure your QuickBooks and Windows OS are up-to-date. If not, update them to fix the QuickBooks closing issue.

Fix 2 – Using QuickBooks Tool Hub

Open the QuickBooks Tool hub and

1. Run Quick Fix my Program from the Tool Hub. Go to Program Problems and run the repair.
2. Go to Program Problems and run the QuickBooks Install Diagnostic Tool.

Once the process ends, restart QuickBooks and see if the QuickBooks closes unexpectedly issue is fixed.

Fix 3 – Adding .OLD at the End of QBWUSER.INI File Name

Rename the QBWUSER.INI file.

1. Open the folder holding the INI file and right-click on the file.
2. Select Rename and add .OLD at the end of the file name.
3. Rename the ecml file.
4. Try to open the QuickBooks application again and see if the issue persists.

Fix 4 – Repairing QuickBooks and Running it as an Admin

Reboot your PC and go to the Control Panel. On the Programs and Features tab, select Uninstall a Program and choose QuickBooks. Click on Continue > Repair and start the repair. Once done, right-click on the QB icon and select Run as Admin.

Fix 5 – Suppressing QuickBooks

Try opening the company file while suppressing QB Desktop. For this, hold the Ctrl key till you see the No Company Open window on your screen. Now, open a company file.

Fix 6 – Manually fixing Windows Components

Try to fix the following Windows components manually using the QuickBooks Component Repair Tool.

• Microsoft .Net framework
• C++ pitfalls
• Microsoft MSXML

Fix 7 – Using the Selective Start-Up Mode

Install QB Desktop using the safe mode and fix the QuickBooks keeps crashing issue.

1. Open the Run command by pressing Windows + R and then, type msconfig.
2. Select the Selective Start-up and Load System Services options from the General
3. On the Services tab, select Hide All Microsoft Services and click on Disable All.
4. Unmark Hide all Microsoft Services and mark Windows Installer.
5. Click on Restart and see if the problem is resolved.

Conclusion

The above steps will help fix the QuickBooks closes unexpectedly error. If your QuickBooks keeps on crashing even after performing the steps, you can contact us at +1 800-579-9430 for technical assistance with the same.